Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, and with tags ON the item. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at westernchicboutiqueny@gmail.com. If your return is accepted, we’ll send you instructions on how and where to send your package. The buyer is responsible for shipping labels and charges. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at westernchicboutiqueny@gmail.com.

Damages and issues
If your package is damaged in transit, we are NOT responsible. If items do not match the invoice, please contact us right away so we can make things right. 

Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.

Refunds /Exchanges
We ONLY issue store credits for returns. We will notify you once your return is received and approved. Once approved, you will receive store credit in your email. Please note, this refund may vary depending on shipping times.